It is the policy of FARMESACO FZC to provide high quality of services to all our valued customers according to their expectations & needs that meets the international standard of ISO 9001:2015 along with the compliance of statutory and regulatory requirements aiming for continual improvement by exceeding every client satisfaction through the involvement and participation of all levels of management, staff and other interested parties.
The policy for quality conforming to the requirements of ISO 9001:2015 has been established to ensure that:
- FARMESACO FZC is considering quality as understanding and exceeding customer expectations.
- FARMESACO FZC includes a commitment to meeting requirements and for continual improvement.
- Quality needs to be integrated into services and processes at an early stage.
- FARMESACO FZC demonstrates top management commitment and ensures the quality objectives are communicated, understood and implemented at appropriate levels of the organization.
- Quality is regularly reviewed at the management review meeting for suitability and effectiveness addressing continual improvement and client satisfaction.